Privacy policy
This policy explains what we do with the information you give us.
Who we are
Termopane Windows Ltd, company number 13089691, Unit 1, The Arianne Business Centre, Blackburn Road, Houghton Regis, Dunstable LU5 5DZ, is the data controller for information collected through this website.
What we collect and why
When you send the enquiry form we collect your name, phone number, email address, postcode, the type of work you need and your message. We use it only to reply to your enquiry and to arrange a survey or quotation.
If you tick the optional marketing box we may also send you occasional updates. You can ask us to stop at any time.
How long we keep it
Enquiries are kept for as long as we need them to deal with your project and to meet our legal and accounting obligations, then deleted.
Your rights
You can ask for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Email or call us using the details on our contact page. You can also complain to the Information Commissioner's Office.
Website assistant
The website assistant sends your questions to an AI service to write the answer. We keep the questions visitors ask, without any name, contact detail or IP address, to improve this website; the answers and the conversation are not stored. Please do not type personal details into it. The assistant uses no cookies.